Donya

Four-step water mitigation: 1) moisture mapping with a thermal camera, 2) water extraction (tech in shoe covers, protected walk paths), 3) drying setup/monitoring, 4) finished carpet.

How Cleanup Quality Impacts Client Retention — and Why It Matters for Insurance Agents

Cleanup quality directly affects client retention. When mitigation is fast, standards-based, and well-documented, anxiety drops, claims move smoothly, and reviews improve. Seren provides same-day visits, IICRC-aligned work, and photo + moisture-log documentation—making files easy for adjusters and experiences better for your clients.

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